Covid 19 Update 15th May 2020

Covid 19 Update

Keeping Everyone Safe & Our Pledge to You

As of 13th May 2020, the property industry has been given the go ahead to get back to work.

Charles Newton & Co are delighted with this news as it means we can get our colleagues back to working for you, but it is important that you our customers know we will be proceeding with caution & ensuring all staff & customers are safe.

We pledge to you & our staff a set of safety protocols & guidelines to keep everyone safe on any property or office visit.

 

Solicitors

During the COVID-19 pandemic our Solicitors practice remains open operating with reduced staff levels in the office and others working remotely to ensure our service to clients continues to run as smoothly and efficiently as possible in the coming weeks.   Please bear in mind that for a short time it may take us longer than usual to respond.    Please be assured that we are reviewing emails received and prioritising as necessary.    

In order to protect the health of our staff and clients we are minimising face to face meetings at present and it is preferred for communications to take place by phone or email.     

In order to facilitate remote working we would ask that all correspondence or communications for both the Ilkeston and Eastwood Solicitors offices are made either by telephone or email to solicitors@charlesnewton.co.uk

 

Estate Agency

Charles Newton & Co Estate Agents can now re-open again by following strict Government Guidelines.

In order to do this we will be starting to arrange Viewings and Valuations over the coming weeks. Our first priority is to keep our staff & the general public safe at all times.

We are endeavouring to arrange Viewings and Valuations, but please bear with us as these may take slightly longer to arrange to ensure the safety of all concerned.

As a Seller, Buyer, Landlord or Tenant, we know you will have many questions about the property market and safety protocols and understand you may not want other individuals or families visiting your property. We want to assure you that Charles Newton & Co will only conduct viewings if you are comfortable and have approved the visit.

Safety First...........

·      We will be safe & healthy & we ask that you are too.

       ·      We will wash or sanitise our hands on entry & exit of any property & to limit contact we ask that all internal doors are left open.

       ·      We will practice social distancing where we must always be 2 metres apart & don’t be alarmed if we wear face coverings and use other PPE, it is for everyone’s safety.

·     We will use technology to limit physical contact wherever possible.This announcement by the government is welcome, but our priority is the paramount safety of our staff and our customers and we will continue to follow guidelines and our customers’ requests during these, still, unprecedented times.

We would ask that all communications in the first instance are made by telephone or email to: 

Estate Agents Ilkeston Office ilkestonproperty@charlesnewton.co.uk

Estate Agents Eastwood Office eastwoodproperty@charlesnewton.co.uk 

We thank you for your support during these difficult times. Stay safe.

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Offices

Solicitors
5 Alexandra Street
Eastwood
Nottingham
NG16 3BD
Estate Agents
2 Alexandra Street
Eastwood
Nottingham
NG16 3BD

  01773 535535
Solicitors
6-8 Bath Street
Ilkeston
Derbyshire
DE7 8FB
Estate Agents
6-8 Bath Street
Ilkeston
Derbyshire
DE7 8FB

  01159 305070